Policies

Cancelation Policy: 

We have a 4 hour cancelation policy. You can cancel your scheduled class up to 4 hours before start time free of charge. Classes canceled with less than 4 hours notice will not be refunded or credited. Unlimited memberships that do not cancel 4 hours in advance will be charged a $10 cancellation fee.

Locked Door Policy:

For everyone's safety, doors to studio will be locked promptly at class start time. No late entry permitted.

Refund Policy: 

Packages are non-refundable and non-transferable. Limit to one student per package, cannot be shared among multiple students. No refunds for any reason.

Membership Pausing Policy:

Memberships can be paused for a minimum of two weeks once per year without reason. If you are injured or undergoing health issues, just let us know and we will work with you.

Membership Policy: 

Membership is a 2 month commitment and commences the date of sign up. Each month you will be charged on the date of your sign up unless otherwise noted. After a second payment, membership may be cancelled by emailing saybrooksoulsweat@yahoo.com before the next billing cycle. A credit/debit card must be used for payment - memberships cannot be setup without that information. A $25 fee will be charged for all insufficient funds, late payments and returned checks. You can freeze your account once per year for a minimum of 2 weeks and a maximum of one month.

Benefits of Membership:

  • Access to both Saybrook Soul Sweat and New Haven Soul Sweat
  • 1 free monthly guest pass to bring a new Soul Sweat Member with you
  • Cancel anytime after second month
  • Auto renew

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