Policies

Cancelation Policy: 

We have a 4 hour cancelation policy. You can cancel your scheduled class up to 4 hours before start time free of charge. Classes canceled with less than 4 hours notice will not be refunded or credited. Intro offers and unlimited memberships that do not cancel 4 hours in advance will be charged a $10 cancellation fee.

Locked Door Policy:

For everyone's safety, doors to studio will be locked promptly at class start time. No late entry permitted.

Refund Policy: 

Packages are non-refundable and non-transferable. Limit to one student per package, cannot be shared among multiple students. No refunds for any reason.

Membership Pausing Policy:

Memberships can be paused for a minimum of two weeks once per year without reason. If you are injured or undergoing health issues, just let us know and we will work with you.

New Student Special intro offer cannot be paused for travel. With a doctors note, we will work with you.

Membership Policy: 

Membership is a 2 month commitment and commences the date of sign up. Each month you will be charged on the date of your sign up unless otherwise noted. After a second payment, membership may be cancelled by emailing soulsweatct@gmail.com before the next billing cycle. A credit/debit card must be used for payment - memberships cannot be setup without that information. A $25 fee will be charged for all insufficient funds, late payments and returned checks. A $50 fee will be charged for cancelations prior to 2 month commitment. You can freeze your account once per year for a minimum of 2 weeks and a maximum of one month.

Benefits of Membership:

  • Access to both Saybrook Soul Sweat and New Haven Soul Sweat
  • 1 free monthly guest pass to bring a new Soul Sweat Member with you
  • Cancel anytime after second month
  • Auto renew